Privacy policy

Who we are

The site is the international sales channel for the book I have won, I have lost. Its responsible operator is Koskela Publishing Ltd., Helsinki, Finland, an auxiliary company registyered under private business ID 2085033-6, established in 2007 (

We will use the information that we collect in accordance with the General Data Protection Regulation (GDPR) and only to process your order and to keep you informed about the order.

When do we collect information?

When you place an order at or when you contact us via email or social media.

What information do we collect?

If you place an order with us we collect your name, delivery address, email address and contact telephone number.

Your payment card details are not stored by us

Whenever we collect or process your personal data, we will only keep it for as long as is necessary, and for the purpose for which it was collected.

How and why do we use the information

We collect information about you to process your order, respond queries and returns.  With your consent, we may use your data to inform you about other products, services and updates we think may be of interest to you.

Your consent, changing or deletion of data

Whenever you have given us consent to use your personal data, you have the right to change your mind at any time and withdraw that consent by contacting us by email:

How we protect your information

We safeguard your information with the use of technologies and software standards to safeguard data and keep strict security standards to prevent any unauthorised access to it.

Third party providers

We do not sell or share your personal information for marketing purposes with other companies.

We will share your phone number, name and address with our delivery service companies, to enable them to contact you in relation to your delivery.


We don't use cookies or track your visits to this site.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 11 October 2021.